2.1 System requirements

This section contains information about the required operating systems, .NET, Windows SDK, and MyID versions.

2.1.1 Supported client operating systems

The MyID Client for Windows supports the following client operating systems:

*Previous versions of the operating systems listed are expected to be compatible with MyID, with a minimum of Windows 10 May 2021 Update (21H1/10.0.19043). Earlier versions of Windows do not support the required version of the Microsoft App Installer used to install the MyID Client for Windows.

2.1.2 .NET Framework and .NET Core Desktop Runtime

The MyID Client for Windows requires both .NET Framework and the .NET Core Desktop Runtime.

See the Installing .NET Framework and .NET Core section in the Installation and Configuration Guide for details of the required versions.

2.1.3 Windows SDK

The MyID Client for Windows uses Windows App SDK 1.5. In most cases, Windows detects this prerequisite as part of running the installation and installs the relevant Windows App SDK from the Microsoft Store automatically as required.

However, in some scenarios, this may not be possible (for example, in an offline environment). In these cases, you may receive an error similar to the following when attempting to install:

add-appxpackage : Deployment failed with HRESULT: 0x80073CF3, Package failed updates, dependency or conflict validation.

Windows cannot install package 467b7619-c6b6-4dd7-8624-8ce722184569_3.1.0.67_x64__1yr1geg1kr9qe because this package depends on a framework that could not be found. Provide the framework "Microsoft.WindowsAppRuntime.1.5" published by "CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64 processor architecture and minimum version 5001.214.1843.0, along with this package to install.

In this scenario, you must install Windows App SDK 1.5 manually using the latest x64 installer available from Microsoft:

learn.microsoft.com/en-us/windows/apps/windows-app-sdk/downloads-archive#windows-app-sdk-15

2.1.4 Supported MyID versions

The MyID Client for Windows requires the following:

Note: If you are not using the most recent version of MyID CMS, you may need to change some configuration options:

For information on setting configuration options, see section 7.1.6, Setting advanced options.

Note: The optional MyID Client Tray Service requires MyID CMS 12.12 or later.